If you find a product that is priced lower at a different store, you probably hope that Sephora will price match the products so you can still patronize the company.
Sephora doesn’t make its price match policy clear, and while some people have had success getting the store to price match, others have not been so lucky.
Sephora’s price match policy depends on the type of product customers want to price match and the store where the lower-cost items are being sold.
Understanding Sephora’s price match policy before you shop with them can help ensure you get a good deal on your purchases and that your expectations are reasonable.
Does Sephora Price Match?
Sephora does not have a price match policy.
Sephora stores do not sell the same products as most other stores, so there is no store they can match price.
They also usually offer similar prices online, so there is no need to price match their online prices.
If you do see that a Sephora price is lower online, you should just order the product there.
Sephora does not state that they price match on their website.
Many people also claim that Sephora will not price match their own store prices.
If customers find a product for one price at a Sephora store and then find the same product for a lower price at a different store, the store with the higher price is not likely to adjust the price or try to match the price of the other store .
This policy is frustrating to many customers, but those loyal to Sephora products continue to buy them.
Customers who have gotten Sephora to price match successfully claim that the store will only price match stores that have regularly-priced items and will not price match items that are on sale or marked down.
This is also tricky because most stores offer competitive pricing already, so customers are not likely to find a lower price on Sephora products at another store unless those items are marked down.
If you are hoping to get the lowest price on products at Sephora, you may just be better off finding the products elsewhere at a lower price and buying them there instead.
Sephora doesn’t offer anything extra for shopping with them, so it makes sense to choose the more affordable option at a different store.
Why Doesn’t Sephora Price Match?
Sephora doesn’t price match simply because they don’t have to.
When a store price matches, they lower a product’s price to match a better price offered by a different store that sells the same product.
Sephora sells its own products.
You won’t find Sephora products for a lower price in other stores unless the products were sold to the store as liquidation.
Therefore, there isn’t any way to find Sephora items for a lower price.
If you find that Sephora has marked down a product a short time after your purchase, you may ask for a price adjustment.
This can also vary by store.
Some Sephora stores are willing to offer price adjustments, but others are not.
Sephora may offer price adjustments to help keep customers happy and to avoid returns from customers, who will then turn around and purchase the product at a lower price.
This reduces the number of products that are wasted or returned just so the customer can save money.
Why Do Stores Price Match?
Most of the time stores price match to keep their customers loyal.
Customers see that they can consistently find lower prices at other stores but can still shop at their favorite store knowing they will match the lower pricing.
While many stores simply try to offer the lowest prices possible, many others offer price match policies so their customers still choose to shop at their store while also getting the lowest price.
This makes the customer work harder, as they have to find the lowest price and provide proof to the store.
Not all customers will put in this effort, so some stores won’t have to worry about selling the product for a lower price, but it still makes customers feel like the company cares enough to offer them a way to save money.
Not all stores price match and some have specific rules and restrictions about the products that they will price match or the stores they will price match.
You should always refer to a store’s price match policy before you assume that they will price match.
Does Sephora Offer Price Adjustments?
While Sephora does not offer price adjustments, there have been many customers who have called customer service and had their request for a price adjustment granted.
Since Sephora does not share any price match policy, the process for obtaining a price adjustment can vary by store or the customer service agent you talk to.
It seems that most customers have had the best luck by calling Sephora’s customer support line and talking to an agent.
Some were only able to get a price adjustment if they were called within five days of their purchase date and others were able to get the adjustments if they were within the window for their return policy.
Customers who visited a store to request a price adjustment were less successful.
Most customers on the Sephora Beauty Insider’s forum said that customer service agents were happy to assist them with their price match if they were polite and provided proof of the lower price.
Is There Any Way To Get A Price Adjustment At Sephora?
While Sephora does not offer price adjustments, there are some ways to get around the policy and get the item at a lower price.
The easiest way to do so is to simply return the item and then go back and buy it at a lower price.
If you have recently purchased an item and then found it at a lower price on the Sephora website or at another Sephora store, you can return it whether it is still new in the package, or it has been used.
You will need to show your proof of purchase at the store when you make the return.
If you purchased the item online, you will need to ship it back to Sephora.
You will also be responsible for shipping costs, so this might not be the best way to save money.
Shipping costs could be more than the price difference of the products.
Another option is to contact your credit card company.
Some credit cards will refund their customers the difference in price if the price is reduced within a specific time frame after their purchase.
This time frame varies by company, and not all credit cards will be willing to do this.
You can contact your credit card company to find out if they offer this service and learn about the terms that apply to it.
Keep in mind this will come as a refund on your credit card statement, so you will not get actual cash for the difference in the price.
You can also use shopping apps that search for low prices and then refund you the difference.
These apps make it possible to find the lowest rate offered on a product at a store.
If you overpaid for the product, you can use the app to try to get a price adjustment.
Not all customers are successful with this process, but if you are trying to save money at Sephora and feel that you are overpaid for a product, this is an option to consider.
What Are Some Other Ways To Save Money At Sephora?
You may want to keep some of these savings tips in mind when shopping at Sephora if you have an item that falls outside of the company’s price match policy or if you just want to save even more.
1. Coupons
Coupons can be used at Sephora and presented during the checkout process.
These coupons may have been mailed to you, or they may have been found at the store.
If you shop online instead of in a store, you can also find coupon codes that can save you money.
These coupons usually come in the form of discounts that are a certain percentage off the regular price and may not be applied to items that are on clearance or on sale.
2. You go out
During their sales and special events, Sephora provides deep discounts on many of their products.
To find out when your favorite items go on sale, you can check the shop’s website or subscribe to the email newsletter.
These sales can take place throughout the year and at different times to help customers save money.
3.Shop Clearance
There are clearance sections on the Sephora website and in most of the stores.
If you want to find the same or a similar product for a lesser price, consider these areas before starting your shopping.
Make sure you check the clearance section regularly to see if new items have been added or if you can find the items you are looking for.
Things are constantly changing, so you can never be sure what’s going to be marked down next.
Be sure to browse the clearance section on the website and in-store to see what’s available.
4. Become A Sephora Beauty Insider
If you shop at Sephora often, you could join their rewards program to earn points for each purchase that can be used to save you money on future purchases.
You can sign up for this rewards program online or at any Sephora location.
You can move up the ranks to different levels in the program, and each level has its own perks or special benefits for members.
You can find more information about this program on the Sephora website.
The website also lists the levels and the perks for each level.
They are as follows:
- Insiders: All members are automatically Insiders upon enrollment. Subject to removal from the Program (as explained in Section 8 below), a member will remain an Insider indefinitely unless the minimum annual spend required to achieve VIB or Rouge status is met.
- Very Important Beauty Insider (VIB): VIB status is conferred on those registered Beauty Insider members who spend a minimum of $350 on merchandise during one calendar year (January 1st -December 31st). VIB status is good for the calendar year in which the Beauty Insider member qualifies and the following full calendar year; after that, annual requalification is required. If a member does not requalify for VIB status and does not qualify for Rouge status, the member will revert to Beauty Insider status.
- Rouge: Rouge status is conferred on those registered Beauty Insider members who spend a minimum of $1,000 on merchandise during one calendar year (January 1st – December 31st). Rouge status is good for the calendar year in which the Beauty Insider member qualifies and the following full calendar year; after that, annual requalification is required. If a member does not requalify for Rouge status and does not qualify for VIB status, the member will revert to Insider status.”
5.Take Advantage Of Free Shipping
Taking advantage of free shipping will allow you to save even more money if you love shopping online to find good deals.
This may only be an option if you spend a certain amount of money or if Sephora is offering a special shipping deal.
You may want to consider placing a combined order with your friends and family if you don’t have enough items to meet the requirement.
If you combine your orders, everyone receives the products and items they need while saving on shipping costs.
In addition, Sephora offers special deals on certain products during free shipping events.
6. Promotions
Sephora does occasionally offer promotions, and they can be a great way to save money.
These promotions are usually advertised online with banners on the Sephora website, coupons sent in the mail, or emails sent to those who subscribe to the newsletter.
Customers who subscribe to the newsletter are most likely to be the first to find out about these deals.
Sephora also sometimes advertises its promotions on its social media pages.
If you follow the store on any platform, you may notice posts and ads about their upcoming sales and promotions.
7. Register For Alerts
You can get notified whenever Sephora posts an alert about a sale or price drop.
Sign up for the newsletter on the Sephora website.
Sephora’s numerous social media pages can also keep you updated, so you’ll receive notifications when there’s something new posted or when a sale or price drop is announced.
It will also let you know when new products are released.
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